Shipping policy

At Verynoir, every order is prepared with care. We understand that our products are not only functional home objects, but also handcrafted pieces with texture, detail, and character. For this reason, we handle each shipment carefully to provide a smooth and reliable delivery experience.

Order Processing

Orders are normally processed within 1–3 business days after payment is completed. During this time, we review your order details, prepare your items, check the packaging, and arrange shipment.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Shipping Time

Estimated delivery time is usually 6–12 days after the order has been processed and shipped.

Delivery times may vary depending on the destination, carrier schedule, weather conditions, peak seasons, customs processing, or other factors outside our control. We always do our best to help your order arrive as smoothly as possible.

Shipping Cost

All products on Verynoir include free shipping. No additional shipping fee will be charged at checkout unless otherwise stated.

Expedited Shipping

Expedited shipping may be available for some orders. If you need faster delivery, please contact us before or after placing your order, and we will do our best to check available options for you.

Order Tracking

When tracking information is available, it will be sent to the email address used at checkout. Please allow some time for tracking updates to appear after the carrier receives the package.

Incorrect Address

Please make sure your shipping address, phone number, and email address are correct before placing your order. If you notice an error after checkout, please contact us as soon as possible.

We will try our best to update the address before shipment, but once an order has been processed by the carrier, changes may no longer be possible.

Delayed, Lost, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us with your order number and related details. For damaged items, clear photos of the item and packaging will help us review the issue more quickly.

We will check the situation and assist you with a suitable solution.